My Resume

You can view my resume below or download the PDF version here:

📄 Download Resume (PDF)
📄 Download Resume (PDF)

Professional Summary

14 years as a versatile learning & development “multi-tool” leading organizational success, translating complex business requirements into scalable enablement solutions, & driving adoption of edtech SaaS platforms from 1000s to 3+ million users across domestic & international markets. Pivoting to apply my deep expertise in learning strategy, instructional design, technical development, & project management to boost team performance, customer success, & revenue in the private sector.

Skills and Tools

eLearning Course Authoring: Articulate 360, Articulate Storyline 360, Articulate Rise, JavaScript, H5P

Audio and Video Editing, Graphic Design, & Multimedia: Adobe Creative Suite (Audition, Premiere Pro, After Effects, Illustrator, Photoshop, Animate, Media Encoder), Camtasia, Snagit, Vyond, PowToon, OBS Studio

Accessibility & Regulatory Compliance: Standards (WCAG, Section 508), COPPA, Copyright & Fair Use, DCMA

LMS, LRS, & Support Platforms: SCORM, xAPI, Moodle, Canvas, Proprietary LMS (CPALMS), Zendesk CRM

Storyboarding and User Experience (UX) Design: PowerPoint, Figma, Adobe XD, Wireframes, Software Specifications

Instructional Design & Strategy: Instructional Systems Design (ISD), ADDIE, SAM, Action Mapping, Learning Experience Design, Adult Learning Principles, Curriculum Development, Performance Consulting, Needs Analysis, Job Task Analysis, Performance-based Learning Objectives, Risk Assessment, Root Cause Analysis, Content Analysis, Context Analysis

QA (Quality Assurance): Articulate Review 360, Multi-level Review, Detailed Feedback, Troubleshooting, Agile Software Development

Content Development: Training Design and Development, Instructional Materials, Compliance Training, Job-Aids and Performance Supports, Infographics, Software Demos and Walk-throughs, Branching Scenarios, Simulations, Projects, Scientific Inquiry, Visual Storytelling, Storyboarding, Script Writing, Content Design, Translation Tools

Training Delivery and Teaching: ILT - Instructor-led Training (one-on-one, classroom, labs, workshop), VILT- Virtual Instructor-led Training (video, webinars), Zoom, WebEx, Blended Learning, Flipped Classroom, Translator Collaboration (Simultaneous and Consecutive, including ASL), US-based and International Audiences

Assessment, Measurement, and Evaluation: Assessment Design and Validation, Performance Measurement, Kirkpatrick Evaluation Model, Reporting, Pilot-testing, Qualtrics, SurveyMonkey

Project Management, Automation, & Time Management: Agile Project Management, Instructional Coordination, Microsoft SharePoint, Microsoft Power Automate, Custom Workflows, Excel, Google Sheets

AI & Emerging Technologies: Gemini, Claude, ChatGPT, AI Prompt Engineering, AI-assisted Coding, AI Text-to-Speech

Supervision and Mentoring: Team Leadership, Coaching, Mentoring, Peer Review Process, Employee Evaluations, Performance Improvement Plans, Talent Development

Written and Verbal Communication: Key Stakeholder Engagement (Partners, Management, SMEs, Field Training Teams, Developers), Proactive Communication, Presentations, Focus Groups, Advisory Groups, Formal and Informal Meetings

Experience

Learning Systems Institute, Florida State University
Learning Systems Institute, Florida State University | Hybrid | 01/2012 – Present

Developed a learning design framework and managed deployment of a scalable, statewide training system supporting hundreds of authors and trainers, over 3 million users, achieving over 500 million completions.

  • Owned, designed, & managed large-scale training systems, instructional design projects, & learning applications supporting hundreds of authors/trainers, 3+ million learners, & achieving 500+ million completions, delivered on-time & on-budget.

  • Supervised & coached 30+ instructional designers producing 2,000+ eLearning products, online courses, & elevating team capability through peer review, employee evaluations, & performance improvement plans.

  • Collaborated with cross-functional teams (leadership, marketing, SMEs, trainers, developers, learners, stakeholders) to identify business needs & solve complex organizational problems across dozens of domestic & international projects.

  • Applied theories & best practices using systems thinking, instructional design frameworks (ADDIE, SAM), Bloom’s cognitive taxonomy, adult learning principles, motivation, visual design, curriculum design, & UX design to instructional solutions.

  • Personally developed 200+ eLearning modules (Articulate Rise, Articulate Storyline, JavaScript), 100+ videos, & 1000s of graphics, visuals, & mock-ups (Camtasia, Adobe Creative Suite, Vyond) to enhance learner knowledge & skills.

  • Led strategic design by conducting needs, job task, gap, & risk analyses; writing performance-based learning objectives; developing learning paths, project plans, templates, & specs; simplifying complex content to improve learner performance.

  • Crafted learning experience designs for varied modalities (ILT, VILT, self-paced, blended, & asynchronous) using branching scenarios, simulations, & storytelling to increase learner motivation, engagement, & long-term memory consolidation.

  • Directed assessments & 1000s of rigorous QA reviews in fast-paced Agile development environments, monitoring learner performance, business impacts, & compliance for accessibility (WCAG, Section 508) & LMS reporting (SCORM, xAPI).

  • Streamlined content & project management workflows (Power Automate), task tracking (SharePoint), knowledge management, & reporting (Power BI) resulting in faster production, reduced administration time, & enhanced data analysis.

  • Leveraged generative/agentic AI (Gemini, ChatGPT, Claude), a growth mindset, & curiosity for developing productivity apps, creating content, generating text-to-speech, & promoting new technologies & strategies.

  • Designed online digital platforms and software enhancements for statewide and national initiatives in Florida and Uzbekistan.

  • Contributed to the development of statewide and national academic standards in Florida and Uzbekistan.

Learning Experience Designer and eLearning Developer
Independent Consultant | Remote | 01/2018 – Present

  • Freelance instructional designer delivering high-impact eLearning & accessibility-first content for corporate, nonprofit, & government clients.

  • Translated clinical & policy content into storyboards (PowerPoint) & built 3 SCORM-compliant eLearning modules (Storyline 360) for a statewide course to improve behavioral health awareness, reaching 30,000+ learners in the first year.

  • Created animations, images, motion graphics, instructional videos, & edited audio (Adobe Creative Suite).

  • Developed accessibility guidelines & completed QA reviews (Review 360).

  • Consulted with clients, SMEs, instructional design staff, graphics designers, voice over artists, & the learning technology team to present design plans & revise designs.

  • Managed design & production processes using Trello, Slack, Zoom.

  • Contributed to high-performing deliverables that led to multi-year contracts & expanded content initiatives for public awareness campaigns.

Earlier Career

  • National Board Certified teacher from grades 1 to 12 specializing in STEM

  • Florida State Teacher of the Year District Finalist

  • Collaborated with university researchers in innovative instructional methodologies

  • Designed and led professional development workshops on educational technology

  • Developed and validated assessment items for statewide educator certification examinations

  • Reviewed mathematics content for a PBS children’s cartoon and online games

  • Mentored pre-service teachers, interns, and colleagues

Education

  • M.S. in Instructional Systems and Learning Technologies – Florida State University

  • Graduate Certificate, Human Performance Technology (HPT) – Florida State University

  • B.A. in Elementary Education – Florida State University