My Resume

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Professional Summary

For 14 years this learning and development “multi-tool” has met organizational objectives by delivering performance improvement solutions used by millions domestically and internationally. Trusted collaborator, mentor, team leader, coach, and project manager delivering results on-time and on-budget. Active instructional designer (ID), eLearning developer, audio / video editor, and QA reviewer transforming complex requirements into impactful solutions. Holistic thought leader applying theoretical knowledge, analytical skills, systems thinking, technical expertise, and an outside-in approach to modernizing strategies, learning approaches, technologies, design projects, and program life cycles.

Skills and Tools

eLearning Course Authoring: Articulate 360, Articulate Storyline 360, Articulate Rise, JavaScript, H5P

Audio and Video Editing, Graphic Design, & Multimedia: Adobe Creative Suite (Audition, Premiere Pro, After Effects, Illustrator, Photoshop, Animate, Media Encoder), Camtasia, Snagit, Vyond, PowToon, OBS Studio

Accessibility & Regulatory Compliance: Standards (WCAG, Section 508), COPPA, Copyright & Fair Use, DCMA

LMS, LRS, & Support Platforms: SCORM, xAPI, Moodle, Canvas, Proprietary LMS (CPALMS), Zendesk CRM

Storyboarding and User Experience (UX) Design: PowerPoint, Figma, Adobe XD, Wireframes, Software Specifications

Instructional Design & Strategy: Instructional Systems Design (ISD), ADDIE, SAM, Action Mapping, Learning Experience Design, Adult Learning Principles, Curriculum Development, Performance Consulting, Needs Analysis, Job Task Analysis, Performance-based Learning Objectives, Risk Assessment, Root Cause Analysis, Content Analysis, Context Analysis

QA (Quality Assurance): Articulate Review 360, Multi-level Review, Detailed Feedback, Troubleshooting, Agile Software Development

Content Development: Training Design and Development, Instructional Materials, Compliance Training, Job-Aids and Performance Supports, Infographics, Software Demos and Walk-throughs, Branching Scenarios, Simulations, Projects, Scientific Inquiry, Visual Storytelling, Storyboarding, Script Writing, Content Design, Translation Tools

Training Delivery and Teaching: ILT - Instructor-led Training (one-on-one, classroom, labs, workshop), VILT- Virtual Instructor-led Training (video, webinars), Zoom, WebEx, Blended Learning, Flipped Classroom, Translator Collaboration (Simultaneous and Consecutive, including ASL), US-based and International Audiences

Assessment, Measurement, and Evaluation: Assessment Design and Validation, Performance Measurement, Kirkpatrick Evaluation Model, Reporting, Pilot-testing, Qualtrics, SurveyMonkey

Project Management, Automation, & Time Management: Agile Project Management, Instructional Coordination, Microsoft SharePoint, Microsoft Power Automate, Custom Workflows, Excel, Google Sheets

AI & Emerging Technologies: Gemini, Claude, ChatGPT, AI Prompt Engineering, AI-assisted Coding, AI Text-to-Speech

Supervision and Mentoring: Team Leadership, Coaching, Mentoring, Peer Review Process, Employee Evaluations, Performance Improvement Plans, Talent Development

Written and Verbal Communication: Key Stakeholder Engagement (Partners, Management, SMEs, Field Training Teams, Developers), Proactive Communication, Presentations, Focus Groups, Advisory Groups, Formal and Informal Meetings

Experience

Learning Systems Institute, Florida State University
Learning Systems Institute, Florida State University | Hybrid | 01/2012 – Present

Developed a learning design framework and managed deployment of a scalable, statewide training system supporting hundreds of authors and trainers, over 3 million users, achieving over 500 million completions.

  • Coached, mentored, and supervised 30+ instructional designers and interns, elevating team capability in instructional design, eLearning development, accessibility, graphic design, quality assurance, and leadership.

  • Supervised ID team production of 2,000+ SCORM-compliant eLearning products across multiple initiatives.

  • Personally designed, storyboarded, and developed 350+ eLearning modules and interactive resources in 10 languages using the course authoring tools Articulate Storyline 360, Articulate Rise.

  • Personally created and edited 100+ training and promotional videos and audio podcasts in Camtasia, and Adobe Creative Suite (Audition, Premiere Pro, After Effects).

  • Built project plans by identifying business objectives, learning needs, risks, benchmarks, timelines & milestones.

  • Implemented and completed design projects for internal, local, state, national, and international partners.

  • Applied instructional systems design principles and techniques based on the ADDIE and SAM frameworks, adult learning principles, UX/UI, visual design, and accessibility for local, state, and international projects.

  • Created materials and learning designs for varied modalities: Instructor-led training (ILT), virtual instructor-led training (VILT), blended learning, self-paced learning, asynchronous learning, and flipped classroom.

  • Engaged learners through modern learning experiences, including real-world scenarios, simulations, walk-throughs, project-based learning, branching scenarios, games, storytelling, direct instruction, and inquiry. 

  • Delivered written and verbal communications through presentations, webinars, panel discussions, workshops, training classes, focus groups, formal and informal meetings.

  • Developed performance-based learning objectives, specifications, guides, templates, mock-ups, and recommendations for training materials, eLearning, accessibility, and software applications.

  • Conducted 1000s of rigorous QA peer reviews and provided feedback on eLearning, instructional content, and software releases in a rapid development environment. 

  • Created assessments aligned with strategic education, workforce, and public sector initiatives.

  • Collaborated and communicated proactively with cross-functional teams including partners, management, SMEs, field trainers, consultants, engineers, developers, legal, compliance, and stakeholders 

  • Improved project management and design ratios by streamlining and automating workflows across simultaneous projects using SharePoint, Power Automate, Excel, and Google Sheets.

  • Demonstrated a design service organization mindset by contributing in roles and leading initiatives across multiple centers, teams, initiatives, and projects.

  • Enhanced analysis using xAPI content and administered LMS platforms (Moodle, Canvas, CPALMS).

  • Designed online digital platforms and software enhancements for statewide and national initiatives in Florida and Uzbekistan.

  • Contributed to the development of statewide and national academic standards in Florida and Uzbekistan.

Learning Experience Designer and eLearning Developer
Independent Consultant | Remote | 01/2018 – Present

  • Developed 3 eLearning modules using Storyline 360 for a statewide course to improve behavioral health awareness and access.

  • Consulted with partners, instructional design staff, and the learning technology team to introduce design plans.

  • Translated clinical content and policy requirements into storyboards

  • Directed QA and accessibility reviews; ensured WCAG AA and SCORM compliance across deliverables.

  • Built and delivered media content (Audition, Illustrator, Photoshop, Premiere Pro).

  • Contributed to statewide education efforts focused on adoption, accessibility, and user-centered design.

Earlier Career

  • National Board Certified teacher from grades 1 to 12 specializing in STEM

  • Florida State Teacher of the Year Finalist

  • Collaborated with university researchers in innovative instructional methodologies

  • Designed and led professional development workshops on educational technology

  • Developed and validated assessment items for statewide educator certification examinations

  • Reviewed mathematics content for a PBS children’s cartoon and online games

  • Mentored pre-service teachers, interns, and colleagues

Education

  • M.S. in Instructional Systems and Learning Technologies – Florida State University

  • Graduate Certificate, Human Performance Technology (HPT) – Florida State University

  • B.A. in Elementary Education – Florida State University